MTN says: Cable Cuts Resolved, Services Back in Action

This was revealed by the telecom provider in a statement on Tuesday.



MTN says: Cable Cuts Resolved, Services Back in Action
MTN says: Cable Cuts Resolved, Services Back in Action

MTN claimed that in spite of the difficulties brought forth by the cable outages, its subsidiary proved its mettle by quickly restoring more than 3 terabits per second (Tbps) of capacity throughout its network.

The operator claimed that by effectively rerouting traffic and activating new cables, the business has strengthened the resilience of its network, guaranteeing the continuation of services for its clients.



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According to the announcement, "Bayobab Group, an MTN Group subsidiary, has successfully resumed operations as of March 19, 2024, recovering over 3 Terabits per second (Tbps) of capacity across our footprint."

"Despite the difficulties caused by the recent subsea cable disruptions on March 14, 2024, we have proven our ability to keep up a robust network and effectively reroute traffic."



During this difficult time, we made restoring services our first priority. To do this, we quickly activated new cables to boost interconnectivity and create backup routes, strengthening the resilience of our network.

"This approach signifies the last step towards connecting all of our valued customers and solidifies our commitment to prioritising network reliability and our dedication to connecting Africa and our customers as quickly as possible."



"Bayobab's ecosystem serves 19 MTN markets, third-party mobile network operators, technology corporations, and other telecom service providers by facilitating secure and scalable global traffic within Africa and the rest of the world," the company said.

Many banks, financial institutions, telecom companies, and affiliated businesses were compelled to reduce their activities last Thursday due to disruptions in the undersea cable that provides broadband Internet connectivity to Nigeria and other nations in the West African sub-region.



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The West African Cable System and African Coast to Europe on the West Coast route from Europe are among the cable firms impacted; both have encountered issues. SAT3 and MainOne have also reported outages as a result of the cable cut.

To lessen the impact of the disruption, the banks, telcos, and other financial institutions redirected their traffic to alternate service providers over the weekend.



The Nigerian Communications Commission said earlier on Monday in a statement that services had been restored to about 90% of their maximum capacity.

"We are happy to announce that services have now been restored to approximately 90% of their peak utilization capacities following the disruption on March 14, 2024, which affected data and voice services due to cuts in undersea fiber optics along the coasts of Cote d'Ivoire and Senegal," the statement states.

Services will be fully saved today, according to Gbenga Adebayo, Chairman of the Association of Licensed Telecommunications Operators of Nigeria, who previously informed The PUNCH.



According to the progress we have witnessed, services will be fully restored tomorrow, stated the chairman. We're getting close. Numerous submarine cables are directed towards Nigeria. A few pass through Senegal and the Ivory Coast.

Others are routed in other directions. So, that incident was an incident affecting that particular route.


“The other operators not following that route were not affected. So, they improvised an alternate route. It could have also been the other way, with other people routing their traffic the other way. It’s actually a common thing in network planning.”



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