The Nigeria Customs Service has announced a new date for its recruitment pre-test for selected applicants in the Superintendent Cadre, citing “previous challenges” as the reason for the change.
In a notice issued on Thursday, the Service indicated that the candidates affected, who had earlier received notifications via email, have been reorganized into four groups: A, B, C, and D.
“All candidates shortlisted for the Superintendent Cadre should utilize their NIN to verify their Batch, Date, and Time at https://updates.customs.gov.ng,” the notice stated.
The Customs Service stressed the importance of adhering to the revised schedule, warning: “Strict adherence to your assigned Batch and Time is essential. Non-compliance will result in disqualification.”
The notice also specified that individuals in the Inspectorate and Assistant Cadres would receive separate communications.
“Applicants in the Inspectorate and Assistant Cadre should refrain from logging in at this time,” the Service added.
According to the NCS, the pre-test is not intended to influence recruitment results but rather to assist candidates in becoming familiar with the online process.
“The Pre-Test does not impact your recruitment result; it is only designed to help candidates acclimate to the system and facilitate effective organization of the exercise.”
“All shortlisted Superintendent Cadre candidates should note that the Pre-Test Link remains the same as the one previously provided,” the Service mentioned.
The recruitment campaign by Customs continues to capture the interest of numerous Nigerian youths eager for positions in the federal workforce, making clarity in the process a critical concern.
The rescheduling follows the difficulties experienced by thousands of applicants who were unable to access the portal during the test conducted on September 22.
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Many reported encountering persistent “500 Internal Server Error” and “Gateway time-out” alerts, with some remaining stranded for hours in internet cafes.
Numerous applicants turned to social media to express their frustrations. One user, Kiliya (@musa_kiliya), noted that many candidates “could not access the site for about two to three hours, yet it remained closed. Most cyber cafés were overcrowded.”
Another user, Mario Twinsley, questioned the system’s inability to manage the traffic, asking: “Who are your developers? Are they not aware of load balancing?”
The Customs Service eventually acknowledged that the failure stemmed from excessive traffic and assured that technical teams were addressing the issue to stabilize the portal.
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