PharmGo Limited is inviting applications from qualified and motivated candidates for the position of Customer Service / Fulfillment Officer at its Kano operations.
This opportunity is ideal for individuals who are passionate about customer service, inventory management, and improving healthcare delivery through efficient order fulfillment.
Successful candidates will play a key role in ensuring that customer orders are processed accurately, products are delivered on time, and clients receive excellent support throughout the order fulfillment process.
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About PharmGo Limited
PharmGo Limited is a healthcare-focused company committed to improving access to quality pharmaceutical products through efficient customer service, inventory management, and reliable delivery systems.
The company is seeking professionals who are organized, customer-oriented, and capable of working in a fast-paced environment while maintaining high standards of accuracy and professionalism.
Position Available
Customer Service / Fulfillment Officer
Location: Kano Economic City, Kano State
Job Summary
The Customer Service / Fulfillment Officer will oversee the complete order fulfillment process, from receiving customer orders to coordinating successful deliveries.
The role also involves responding to customer enquiries, maintaining inventory records, and ensuring all dispatched products meet the company’s quality and compliance standards.
Key Responsibilities
Successful candidates will be expected to:
- Process customer orders accurately and efficiently.
- Respond to customer enquiries across multiple communication channels.
- Pick, pack, and label customer orders correctly.
- Verify product information, including batch numbers, serial numbers, and expiry dates, before dispatch.
- Work closely with pharmacists to obtain final order verification and approval.
- Coordinate with logistics partners to ensure prompt delivery of customer orders.
- Maintain accurate inventory records and update internal systems regularly.
- Ensure compliance with company policies, confidentiality requirements, and data privacy standards.
- Resolve customer complaints professionally and in a timely manner.
Eligibility Requirements
Interested applicants should ensure they meet the following requirements before applying.
Applicants must:
- Possess a B.Sc. or HND in a relevant discipline.
- Have strong computer literacy and be proficient in the use of digital tools.
- Demonstrate excellent written and verbal communication skills in English and Hausa.
- Possess strong interpersonal, organizational, and problem-solving skills.
- Be able to work effectively in a fast-paced environment.
Benefits
Successful applicants will enjoy a range of employment benefits, including:
- Competitive salary.
- Comprehensive healthcare benefits.
- Career growth and professional development opportunities.
- A supportive and collaborative work environment.
Application Deadline
July 14, 2026
Applicants are encouraged to submit their applications before the closing date.
How to Apply PharmGo Limited Customer Service / Fulfillment Officer Vacancies
Follow these steps to apply:
- Update your Curriculum Vitae (CV).
- Ensure your CV contains your current contact information and relevant work experience.
- Send your CV via email to: [email protected]
Only shortlisted candidates will be contacted for the next stage of the recruitment process.
You can also visit Dailylight Channel Graduate Jobs Section, Internship Program, Recruitment Exercises, and Job and Career Opportunity Desk Section to explore and discover opportunities you are qualified to apply for.
